GE Appliances GTW680BSJWS Owner's Manual download pdf (Page 18)

OPERATION Possible Causes What To Do

Residual powder in

dispenser or clogging

of dispensers (on some

models)

Wash water too cold or low

home water pressure

Select a warmer wash temperature if possible to improve dissolving of

detergent or use liquid detergent. Make sure siphon caps are free of debris

and fully pressed into position. Remove and clean tray if clogging occurs.

Laundry additives

dispensing too soon

(Dispensers on some

models)

Overfilling of dispensers Do not overfill or add water to dispenser. Select Deep Rinse option when

using fabric softener.

Washer pauses during

spin cycle

This is normal The washer may pause during the spin cycle to remove soapy water more

efficiently.

Washer won’t operate Washer is unplugged Make sure cord is plugged securely into a working outlet.

Water supply is turned off Turn both hot and cold faucets fully on.

Controls are not set

properly

Check controls.

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prevents agitation and

spinning when lid is up

Close lid and press Start.

Circuit breaker/fuse is

tripped/blown

Check house circuit breakers/fuses. Replace fuses or reset breaker. Washer

should have a separate outlet.

Electronics need to be reset Unplug washer, wait 2 minutes, plug back in and press Start.

Start was not pressed Press Start.

Detergent packets

not dissolving

Laundry detergent packet

placed in dispenser

Laundry detergent packets should not be used in the dispensers.

They should only be added directly to the wash basket following the

manufacturer’s directions.

Unexplained time and/

or settings changes

Changing options (on some

models)

This is normal. Several options will change other options to maximize

washer performance.

Basket seems loose Basket moves or rotates

freely

Washer basket does not have a traditional brake. Washer basket will move

freely. This is normal.

PERFORMANCE

Possible Causes What To Do

Colored spots Incorrect use of fabric

softener

Check fabric softener package for instructions and follow directions for

using dispenser.

Make sure you have selected the Deep Rinse option.

Pretreat stain and rewash using Speed Wash cycle before drying.

Dye transfer Sort whites or lightly colored items from dark colors.

Grayed or yellowed

clothes

Detergent amount Be sure to follow detergent manufacturer’s directions.

Hard water Use a water conditioner or install a water softener.

Water is not hot enough Make sure water heater is delivering water at 120°F–140°F (48°C–60°C).

Washer is overloaded Loosely load clothes no higher than the top row of holes in the washer

basket. For best results, load items around the outside of the basket.

Dye transfer Sort clothes by color. If fabric label states wash separately, unstable dyes

may be indicated.

Lint or residue on

clothes

Clothes are air or line dried If you do not dry your clothes with a clothes dryer, your clothes may retain

more lint.

Incorrect sorting Separate lint producers from lint collectors.

Washing too long Wash small loads for a shorter time using Light Soil setting.

Detergent not dissolving

Rewash; next time:

Try a liquid detergent

Use warmer water temperature.

Overloading Loosely load clothes in the washer basket. For best results, load items

around the outside of the basket.

Incorrect use of fabric

softener

Check fabric softener package for instructions and follow directions for

using dispenser.

Make sure you have selected the Deep Rinse option.

Before you call for service…Troubleshooting Tips

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GE Appliances GTW680BSJWS Owner's Manual Page 18

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